INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, at Fairway Finds, we ensure that the product you see in the picture is the exact item you will receive. We take great care to accurately represent each product with detailed images so you can shop with confidence.

Where can I view my sales receipt?

You can view your sales receipt in the confirmation email sent to you after your purchase. Additionally, if you have an account with us, you can log in and access your order history, where all receipts and purchase details are available.

How can I return an item?

To return an item, please follow these steps:

1. Contact our customer support team within the return window to initiate the return process.
2. We will provide you with a return authorization and detailed instructions on how to send the item back.
3. Ensure the item is in its original condition, with all packaging and tags intact.
4. Once we receive and inspect the item, we will process your refund or exchange as per our return policy.

For further details, please refer to our return/refund policy.

Where can I ship my order?

You can ship your order to any valid address within the regions or countries we service. During checkout, you'll be able to enter your shipping address, and we'll inform you if there are any restrictions for your location. If you're unsure whether we ship to your area, feel free to contact our customer support for assistance.

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